Verizon Wireless Dominates Cell Phone Call Quality Rankings

.D. Power and Associates announced the results of its latest study concerning quality of cell phone calls. Verizon Wireless ranked number one in the Northeast, Mid-Atlantic and West Regions, and tied Sprint for number one in the Southwest. Alltel ranked well in the Southeast and North Central regions. Notably absent from the rankings are AT&T and T-Mobile. J.D. Power surveyed 22,000 people and asked them about dropped calls; static/interference; failed connection on the first try; voice distortion; echoes; no immediate voice mail notification; and no immediate text message notification.